Each and every one that calls the tech support variety is planning to talk to a real man or woman without delay. Not one person wishes to really have to soar via a maze of queries in hopes of just currently being place in the que to talk to an actual human being!
Pro was ready to stroll me by my issue and assisted pinpoint where by the challenge was happening and encouraged me of an alternative so I could get my position done. I so appreciated his support and tolerance in going for walks me as a result of the several situations. He adopted up with facts on my up coming methods.
It is now been two weeks and my situation While using the billing has not been settled , I happen to be customer Telus for more than 20 years which customer service is horrendous! I asked to speak to supervisor quite a few many times last. She mentioned she would Additionally they needed me to go to the retail outlet in which I fall the cellphone off and bought the telephone Once i advised her I did all of it on the web she didn’t believe me? The cellular phone I acquired the box was opened and there was no Actual physical Sim card and or Sim card I had asked for an eSIM, which wasn’t there. I needed to go right down to the store to acquire why was my box open up? Why wasn’t my box sealed? Cellular phone fall batteries may be very pretty gradual like my old cell phone was way much better than this issue. I feel they gave me a old cellphone is how they handle customers with extensive since they reward loyalty ?!!!
I known as Telus CS at 8.55AM Mountain time and so they hanged up on me, indicating which i need to phone throughout "standard Business office several hours". Is that this for authentic?
• I to begin with renewed my agreement after speaking with the agent named Abdul, who gave me a offer which i accepted, although it couldn’t match a proposal from Rogers.
You'll then get a textual content information if the agent responds, and you can follow up at your earliest advantage.
Payment impacting variations will require a cellphone get in touch with but before accomplishing that, Have you ever attempted the payment arrangement possibilities on-line?
following the agent critique my account he reported i can't provide you with a deal or credits such as you have now using your exiting account, so i just gave up and hangup the telephone.
The TELUS group acknowledges that our do the job spans several Territories and Treaty places and we're grateful for the standard Information Keepers and Elders who will be with us these days, those who have long gone prior to us along with the youth that encourage us.
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I would love a simply call from somebody who has some decision earning power on how I can shut my accounts and become carried out with Telus.
The Television set sign continues to be shed since Friday, September twenty seventh as well as the technician who showed up yesterday, September thirtieth could not correct the challenge following switching the Television cable box and cable. I had been informed that the net Modem should be changed as well, but he did not have it.
The TELUS workforce acknowledges that our operate spans many Territories and Treaty parts and we have been grateful for the normal Know-how Keepers and Elders that are with us currently, individuals who have gone right before us as well as the youth that inspire us.
Yeah, I’m binding by a two yr agreement regretably, I’m only four months in, but I did get someplace. I assume The executive Workplace called me currently so I have a mobile phone conversation with him in one hour. We’ll see how that goes.